KITCHEN COUNTER TOP 1 YEAR LIMITED WARRANTY BY RID STONE, INC.
We would like to say Thank you for getting ready to use RID Stone, Inc. as your fabricator and Installer of your future counter top project. Remember that you are not spending money, but Investing in your property Kitchen. That is huge investment, because Natural Stone products like Granite is very durable, hard surface , scratch resistant and heat resistant.
RID Stone, Inc. are the most professional and experienced fabricators / installers in Chicago Land. RID Stone, Inc. uses quality material. Natural stone veins , discoloration and fishers are not called as a defects, because of natural stone nature.
RID Stone warrants to the purchaser of this product that the granite is free from defects in the material and in the workmanship provided by RID Stone, Inc. and that the product has been inspected and approved under strict quality guidelines. THIS WARRANTY IS VALID FOR A PERIOD OF ONE (1) YEAR FROM THE DATE OF INSTALLATION. YOU CAN PURCHASE ADDITIONAL WARRANTY AND EXTEND IT TO 5 YEARS, ASK SALES.
This warranty applies to granite installed in its original location by one of our certified professionals and becomes null and void if the granite is moved from its original installation location. This warranty covers only the materials and workmanship supplied by RID Stone, Inc. and expressly excludes defects in materials or workmanship supplied by any party other than RID Stone, Inc. (3rd party installers) .
Any claim made against this warranty must be submitted in writing. Upon verification by a RID Stone, Inc. field inspector of a valid claim made against this warranty, RID Stone, Inc. will, at its option, repair or replace the affected material if it fails due to any defect caused by RID Stone, Inc during the fabricating cutting steps and installation of the granite material at your premises.
In the event of a defect in material and/or workmanship provided by RID Stone, Inc. the cost of repair or replacement shall be borne by RID Stone ,Inc. and includes the labor charges necessary to repair or replace the granite material outlined in the purchase contract. If replacement of the stone is deemed necessary, replacement will be made with a granite marketed by RID Stone, Inc. at the time it honors this warranty, as nearly identical as possible to the original stone in color, grain and grade. This warranty does not cover the cost of any repairs or replacement undertaken prior to your receipt of a claim verification from RID Stone, Inc.
One year warranty specifically excludes defects or damages caused by the following:
Customer abuse or misuse of the surface and failure to maintain stone properly, in accordance with RID Stone, Inc. recommendations given to each customer after completion of the job.
Stains and/or discoloration, dark spots or fissures which are naturally occurring in the stone. Normal spotting or discoloration caused by leaving acidic liquid spills on the surface which can be removed by fine gain steel wool and a stone cleaning compound. In the case of a stain claim, send to the purchaser at no cost a stain removal kit and provide telephone support to the purchaser instructing the purchaser how to use the stain removal kit to remove the stain from the counter top.
Customer use of abrasive of improper cleaning compounds on the granite or marble surfaces can void 1 year warranty. Also scratches to stone surfaces caused by sharp instruments voids this replacement warranty.
This warranty is limited to the provisions stated above, and no other warranty, expressed or implied, exists. The implied warranty of merchantability or fitness for a particular purpose is expressly excluded. Except as provided herein, RID Stone, Inc. shall not be liable in contract for any loss or direct, consequential or incidental damages arising out of the use or inability to use granite or marble surfaces for the application as stated herein. Some states do not allow the exclusion or limitation of incidental or consequential damages. The above limitations may not apply to you.
THERE IS A 5 YEAR EXTENDED WARRANTY AVAILABLE TO YOU ASK FOR DETAILS.